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PLDT modem LED light indicators

PLDT modem light indicators

PLDT Modem router connects our internal network to a public internet. It usually linked by a DSL line or Fibr optics in some areas. No internet connection is a common issue we encounter with this device. LED light indicates the status of the modem, it helps us to identify the problem. We may see a no light, steady light or blinking lights.

LED light indicators on your PLDT Enterprise modem are (From left to right) Power, FiBR (DSL), Internet, WAN, Ethernet (LAN), 2.4G and 5G (Wireless Network), and USB 1 and 2 ports.

Here are the LED indicators of a PLDT Enterprise modem


  • Light On: The Modem power supply is good.
  • Light Off: No power supply to your modem. You have to check the power button and power supply adapter.


  • Solid Light: Successful DSL line synchronization..
  • Blinking Light: Establishing DSL synchronization, it may take up to 30 minutes of synchronization attempt.
  • Light Off: There is no DSL signal. Check the telephone cable if properly plugged into the modems port, check the telephone cable if properly plugged into data port of DSL Splitter. You may restart the modem, check if becomes solid light, if not, please call PLDT technical support hotline.


  • Solid Light: Internet Connection is up and running.
  • Blinking Light: There is ongoing data transmission.
  • Light Off: No internet connection, check telephone cable if properly connected and for advance troubleshooting, check the broadband PPPoE, PPP login account configuration. Call PLDT customer service hotline.


  • Solid Light: Active WAN port, check the Fiber Optic connection in the WAN port (color blue).
  • Light Off: Unused or disabled WAN port.


  • Blinking Light: There is ongoing data transmission from local computers.
  • Light Off: Unused Ethernet or LAN ports. Check loosen RJ45 plugs and broken UTP wires.

2.4G / 5G

  • Solid Light: Enabled Wireless Network.
  • Blinking Light:  Enabled 2.4GHz / 5GHz Wireless Network, there is ongoing data transmission from and to hosts connected to it.
  • Light Off: Disabled Wireless Network, press Wi-Fi on and off button to activate or Login to Web-page configuration of your modem, check wireless settings.

USB 1 / USB 2

  • Solid Light: Attached USB flash drive.
  • Light Off: No USB flash drive.

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