This article contains Globe at Home change of Wi-Fi password and installation guide. We will also give you the basic troubleshooting tips and learn how to manage Globe at Home modem efficiently.
What is Globe at Home Prepaid Wi-Fi?
Globe at Home Prepaid Wi-Fi is a broadband prepaid internet by Globe Telecom, it uses a Huawei B310As-938 modem that allows to connect to multiple devices. There is a new modem model Tozed ZLT-S10G with two external antennas. Functions are just the same and speed coverage better than pocket a Wi-Fi.
Globe modem has loaded with Globe LTE prepaid SIM and comes with free 10GB of data upon activation. The recent price tag of new Globe at Home prepaid Wi-Fi is P 999.00. You may avail this product in all Globe business centers and retail stores nationwide. Free delivery if you avail it online on their website.
Globe at Home is not a portable Wi-Fi Router, it comes with a separate power adapter. The modem can be configured by app or browser.
How to change Globe Wi-Fi Password
You can change Wi-Fi password by visiting Globe modem dashboard. It is important to change your Wi-Fi password to prevent unwanted device from connecting your network.
Step 1. Ensure that you are connected to Globe at Home modem. Open Google Chrome or Safari browser. In the address bar type http://192.168.254.254 or http://globebroadband.net and press enter. It will show the current internet status, wireless signal and network of your modem router.
Step 2. Click Login, then Input the default username and password, which you can find at the bottom of the modem. username: user password: @l03e1t3
Step 3. Once successfully logged in, Click Wi-Fi Settings from the top menu, then it will prompt you to change the SSID or Wi-Fi network name, and WPA Pre shared key or Wi-Fi password.
Step 4. Editing the SSID field, Input the new Wi-Fi name and WPA pre-shared key. Just click Apply, and wait to take effect.
It will automatically disconnect you from the router, all you need to do is, forget your stored wireless connection or just scan the new SSID and input the new passkey of your Globe at Home prepaid Wi-Fi.
Globe at Home default login password
The default login password of Huawei Model: B310As – 938 modems.
Username: user Password: @l03e1t3 look at the image below. [at sign][small letter L][number zero][number three][number 1][small letter E][number One][small letter T][number three].
Where to place the modem
Place the modem in a flat surface with good ventilation. You may install the modem near the window to received best cellular signal. Plug the power charger to 220V ~ and wait to light up all LED indicators except Ethernet or LAN indicator.
How to connect your devices
Ensure that the modem is powered up and Wi-Fi indicator is ready. Enable Wi-Fi in your mobile and laptop devices. Find the Globe at Home SSID and Passkey at the back of your modem. Scan Wi-Fi network from your device, select the SSID or Wi-Fi name and tap connect. Type the default Passkey or password when prompted.
You can also use the Ethernet port at the back. Get the UTP Straight through cable. Plug from your Computer’s Ethernet port to Globe at Home modem. Please set your LAN adapter to obtain IP address automatically.
What is Globe at Home app
Download Globe at Home app on App Store or Google Play. You can also scan the QR code at the back of your modem. Install the app on your smartphone and launch to begin.
Register the SIM card number that can be found at the back of your modem. Secure the app by adding strong PIN. Proceed to Globe at Home dashboard to check current data balance and modem status.
Because there is no Globe at Home app for PC, you can access the modem dashboard by using web browser such as Google Chrome, Microsoft Edge or Safari.
How to activate free data
After successful installation of Globe at Home app and registration of prepaid Wi-Fi number you should get an ACTIVATE NOW link in the Globe at Home app dashboard. Click it to activate the free 10GB data valid for 7 days. You will receive a notification that the request has been processed. Check the dashboard remaining data balance.
How to hard reset the Globe at Home modem?
If you can’t login, or unable to get internet connection, you can hard reset the modem.
Find the reset button at the back, look for a pin that can fit in it, then press the reset button for at least 10 seconds. All LED indicators will shut off. Wait until it restarts or reboot.
How to reload Globe at Home Prepaid Wi-Fi?
There will be a notification from the app and dashboard if you run out of data. All you have to do is load up and register. There are many ways to register HomeSURF data promos.
Globe at Home mobile app
Open Globe at Home app → Click + Get more data in the Dashboard → select HomeSurf promo from the list → Confirm
Open GCash app → enter PIN → Buy Load → 11-digit prepaid Wi-Fi number → Broadband → HomeSurf promo → Confirm
You may reload HomeSURF promo in the nearest AutoLoadMax station, just choose the promo and give your Prepaid Wi-Fi number.
Globe at Home Prepaid Data Promo
Find the HomeSURF data promo that would fit in your needs.
|HomeSURF15||1GB||0||1GB||1 Day||P15.00||Exclusive add-on|
|HomeSURF199||15GB||7GB||22GB||7 Days||P199.00||HPW Users|
|HomeSURF599||40GB||15GB||55GB||15 Days||P599.00||HPW Users|
|HomeSURF999||70GB||30GB||100GB||30 Days||P999.00||HPW Users|
|HomeSURF1499||100GB||30GB||130GB||30 Days||P1,499.00||HPW Users|
HomeSURF FREEBIE comes with additional 1GB data daily for YouTube, FBM, WhatsApp, Viber, Lazada, Shopee & GCash.
HomeSURF15* is exclusive add-on** to HomeSURF promos.
If you’d like to have a 4GB daily allocation for video streaming, check these promos below.
|HomeWATCH199||Up to 34GB|
(6GB + 4GB Daily Videos)
|HomeWATCH599||Up to 75GB|
(15GB + 4GB Daily Videos)
|HomeWATCH999||Up to 140GB|
(20GB + 4GB Daily Videos)
|HomeWATCH1499||Up to 200GB|
(80GB + 4GB Daily Videos)
Like any other modem, you may experience slow internet speed to zero internet connection when using Globe at Home prepaid Wi-Fi. To solve this issue, you need to do the basic troubleshooting steps.
When you run out of data, you won’t get internet connection obviously. Ensure that you have enough data balance. You will be charge P 5 per 15 minutes in regular web browsing without data promo.
Cellular Signal Strength
Globe modem uses LTE / 4G / HSDPA or 3G cellular network signal to get the optimum speed. Check the signal strength in the LED indicator. Blue is good, red light means poor signal; you need to relocate your modem. Place your modem near windows to improve signal strength. You can also check signal strength using the web browser dashboard and app.
Modem transmits data packets omnidirectional. Concrete walls may affect the strength of Wi-Fi signal; hence you will get a slower internet connection. If possible, position the modem within reach of cellular signal and at higher place at the center of the house.
Globe Customer Service Hotline
Service Hotline: 02 7 730-1000
The best thing with Globe at Home Prepaid Wi-Fi, is you just pay the right amount depending on your data requirement. The modem is easy to use, configure by browser or app and provide affordable internet solution to home users.
To learn more, please visit Globe website.
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